Social Worker (LCSW)

Send a cover letter and resume to Dr. Rachel Tolliver, Director of Behavioral Health

Introduction - Icon for Information


Summary of Position Under the general supervision of the Mental Wellness Director, the Medical Director, and direct supervision of the Practice Manager, provides an evaluation of the social determinants of health for patients and families; social and mental wellness education; and assists medical providers in helping patients and families access resources, referrals, counseling, insurance, treatment, and management of patients. ● The mission and vision of LifeSpring is to demonstrate the love of Christ by providing a pediatric clinic with exemplary medical staff and innovative services that embrace the whole child, serve their family, and transform the health of our community. ● The Social Worker is crucial to our interaction and relationship with our patients and families and therefore, must embody the love of Christ in all interactions with co-workers and patients alike.

Skills and Qualifications - Icon for checklist

Skills and Qualifications


● Must have a master’s of social work degree from an accredited program

● Must have an active, permanent, license in social work in the state of Tennessee

Conversationally competent in Spanish (preferred) 


  • Embodies the love of Christ in all interactions with co-workers and patients alike 
  • Identifies patient care requirements by establishing personal rapport with potential and actual patients and others in a position to understand care requirements. 
  • Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families. 
  • Promotes patient's independence by establishing patient care goals; teaching the patient, friends, and family to understand condition, medications, and self-care skills; answering questions. 
  • Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments; and following standards of care set by the state board of social workers, the Model Social Work Practice Act, and other governing agency regulations. 
  • Resolves patient problems and needs by utilizing multidisciplinary team strategies.
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations; calls for assistance from health care support personnel. 
  • Protects patients and employees by adhering to crisis mental health protocols. 
  • Maintains confidentiality of patient/family interactions

Job Duties and Responsibilities - Icon for checklist

Job Duties and Responsibilities

Job Duties 

  • Read, agree to follow & sign Mental Wellness Policies and Procedures 
  • Read, agree to follow & sign Employee Policies and Procedures 
  • Field daily calls from patients regarding insurance enrollment, benefits
  • Coordinate with insurance case management for complex patients
  • Follow up for Children’s Special Services (CSS) referrals/ status 
  • Follow up when applying for Erlanger financial aid, coordinate with CSS as needed
  • Assist with social security disability applications and benefit information
  • Provide housing and transportation resources/ referrals
  • Make referrals for medicolegal partnerships for CPS case follow-ups
  • Case management for children with behavioral health needs within pediatric and behavioral health clinics
  • Parenting classes (for managing childhood maladaptive behaviors such as ADHD, Autism, etc.)
  • Counseling for the child and family
  • Communicate with the preschool/school to collaborate on behavioral health needs
  • Individual and Family Counseling 
  • Advocate for patient compliance to foster better relationships and communication between families and pediatric and behavioral health providers
  • Evaluate patients’ health needs and coordinate clinic visits when appropriate or offer encouragement and caregiving recommendations for the patient's care in the home
  • Initiate follow-up communication with English- and Spanish-speaking patients or caregivers after a clinic or Emergency Department visit to evaluate treatment and attend to additional questions or concerns
  • Document patient encounters in Practice Fusion and Therapy Notes
  • Bill through Practice Fusion for patient encounters
  • Comply with HIPAA and OSHA standards
  • Other duties as assigned 

How to Apply - Icon for pencil

How to Apply

Hiring Manager


Send a cover letter and resume to Dr. Rachel Tolliver, Director of Behavioral Health